Lean Teams Zero in on Patients in the Netherlands, with Arnout Orelio

It's Episode 84 and the highlight is Tracy & Elisabeth's interview with Lean practitioner Arnout Orelio who's latest book, Lean Thinking in Health Care. Safe, compassionate, zero waste, no struggle, is coming out June of 2023. Great insights on what makes improvements "stick" in healthcare. For Hot Apps we spotlight a super-basic digital whiteboard that adds simple sparks to collaboration. And for Q&A we asked our community about giving credit—it’s often what people care most about –so why doesn’t it happen enough?

Tune in and Tracy and Elisabeth will give you the credit you deserve!

• 0:06 - Intro

• 1:24 - What's On the Menu

• 2:10 - Hot Apps

  • Google Jamboard

• 6:52 - Q&A - "Give People Ctedit - it's Free!"

  • Join the conversation on LinkedIn (click the link)!

• 15:37 - Featured Guest - Arnout Orelio

  • Lean Thinking In Healthcare

• 43:44 - Upcoming Events

  • September 15th Webinar: "Idea Boards - Costco's Key To Lean Employee Engagement”

Thanks for Listening!

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Link to the video version of this podcast: https://youtu.be/kiceLshXwLg

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